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Mark a notification as read after reviewing it. The unread indicator disappears, while the message remains in the normal list. Reading a message does not complete the order, confirm a booking, or perform the task described in it.

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Who can do this?

Owners, Managers, and Staff can mark their own notifications as read. Your action does not clear a colleague’s unread messages, even when both of you received a message about the same event.

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Where

In the web app, select a shop and open Notifications. Unread rows have a green indicator. Mark all as read appears when the selected shop has unread messages for you.

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Read one message

  1. Find the message you want to review.
  2. Select its row. The X removes the message instead.
  3. Read the message or the related screen that opens.
  4. Return to the list if you want to review another entry.
Opening a related screen does not confirm that the read status was saved. If the unread indicator remains when you return, refresh the list and check again. Some messages have no related screen. Selecting them still marks them as read. Turn off Unread only to find messages you have already read.

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Mark all as read

  1. Select Mark all as read.
  2. Review the confirmation.
  3. Select Confirm to continue, or Cancel to leave the messages unchanged.
  4. Wait for the list and unread count to update.
This action affects your notifications across shops, including entries outside the current page or filters. The confirmation names the selected shop, but the action is broader. Read messages individually if you want to keep another shop’s messages unread.

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Platform and market notes

These are the web app controls in both supported markets. Read status belongs to your account. It is separate from allowing push alerts on a particular phone or tablet.

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Troubleshooting

If the indicator remains, refresh and check the same shop. Previously dismissed messages can reappear after Mark all as read; dismiss them again if needed. There is no mark-as-unread control on this page. For repeated failures, contact Tapp support with the shop and approximate time.