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Check fiscal setup, daily closings, reports and DSFinV-K exports for Germany. A request does not mean its download is ready.

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Who can do this?

Owners and Managers can view fiscal status and request exports. An Owner must perform setup, change the closing schedule, or close a day manually. Staff cannot use these management actions.

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Where

Select a German shop in the web app and open Settings → Fiscal compliance. Check the shop and business. Closing settings, closings and reports belong to the business and can cover other shops. Exports are listed under the requesting shop.

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Check setup and closing preferences

  1. Read the setup status and any error or availability message. If Retry setup is offered, an Owner can use it and wait for the result before trying again.
  2. Review the closing mode. Automatic uses the configured closing time. If yesterday is still open, an Owner can use Close yesterday now when offered. Manual provides actions for closing individual days.
  3. For automatic closing, check the time shown in Berlin time. Save a changed mode or time with the page’s save action, then reopen the settings to confirm it.
  4. In manual mode, review today, yesterday, and any older pending business dates shown. Finish the day’s activity before closing today. Closing an already submitted day again does not rebuild it with later activity.
  5. After closing a day, inspect its status. A submitted closing is different from a pending or failed attempt. Do not repeatedly close the same date when the result is unclear.

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Download reports and exports

Choose German or English before downloading or printing an available closing report, independently of app language. A print request does not confirm paper output. Confirmed tip-only refunds are reported on the day they were confirmed, which may differ from the sale date. If a download is titled Tip refund activity, it covers confirmed tip returns on a day without a fiscal closing. It does not confirm that a daily closing was submitted. Follow the report’s stated scope. When tip entries are present, the closing report separates cash tips, card tips and tips without a recorded payment method. Retained tips on refunded orders appear separately when nonzero; they are already collected, not an extra payment. If a note says a tip return has a contradictory later update, check the current payment status before using it. The card-payment comparison can exclude refunded orders; read its exclusion note. For a DSFinV-K export, choose the start and end dates and select Request export. The start must not be after the end, the end cannot be in the future, and the start must be within the last five years. Follow any later earliest-available date shown on the page. The range needs at least one submitted closing. If missing days are reported in manual mode, an Owner must close those days before requesting the export. Check the request list for progress. Download becomes available when the request is completed; a request still processing is not a finished export.

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Platform and market notes

These web tools apply to Germany, not Great Britain. Use your agreed accounting process to choose records and dates. During mobile setup, Fiscal registration asks for Steuernummer and an optional VAT ID. Use your business records, then Continue. Tax details save before activation; an activation error can leave them saved. Check billing if requested, then retry or contact support. If no next step opens, avoid creating another business. Reaching the next screen alone does not prove fiscal readiness; check status before use.

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Troubleshooting

For setup errors, read the message and check billing readiness before requesting setup repeatedly. If a closing fails, verify its business date and current status. A day without recorded fiscal activity may produce no closing or report even after the action succeeds. For a failed download, refresh the request list and follow the message shown. If an export has expired, request a new export for the required dates. Contact Tapp support with the displayed date, request, and error if the result remains unclear.