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Start with the correct shop and reporting period. Overview brings together recent figures and pending bookings; Analytics provides more detail for Owners and Managers.

Navigate the web app and switch shops

Find your way around the web app and choose the right shop before you make changes.

Understand the Overview dashboard

Review sales, orders, tips, ratings, team information and pending bookings for your shop.

Choose dashboard periods and read key figures

Set the Overview time window and understand its totals, averages and comparison values.

Explore Analytics

Open detailed reporting for revenue, demand, menu, guests, bookings, voice ordering and activity.

Understand Staff access to reporting

Learn which reporting access requires an Owner or Manager and what to check when a report will not open.

Review voice-ordering analytics

See how your shop uses voice ordering and where recognition or manual corrections need attention.

Review personal and team tip shares

Understand personal and team totals, reporting periods and reversals.

Compare menu item performance

Compare sales, recorded margins and recent item revenue changes in the web and mobile apps.

Review busy hours and service time

Compare hourly revenue, completion times and weekday trends in the web and mobile apps.

Understand your repeat guest rate

Check which guests count as returning and how guest links and reporting periods affect the rate.

Review booking outcomes and timing

Compare cancellation, no-show, advance-booking and estimated response figures.

Review booking capacity and table time

Understand seating-revenue, offered start times and table-session duration summaries.

Understand order values and refund statistics

Read average order value, included orders and refund-related counts in the web and mobile apps.

Compare category sales in Analytics

Understand item quantities, revenue shares and selecting a category in the web breakdown.

Read the Analytics revenue chart

Inspect points, grouped periods, category quantities and the moving average.